Chief of Staff - Zenbase | Toronto | Montreal

At Zenbase, we're not just building another fintech service. We're embarking on a mission to redesign financial services for the unique needs of renters and their financial health. Our flagship product, flexible rent payments was just a wedge and now we are reimagining the renter household needs as a whole.

In less than 2 years Zenbase is now available across the largest housing providers in Canada and partnered with the most prominent tech companies in the rental ecosystem to help residents build credit with each rent payment and improve their cashflow with flexible rent payments.

About the Role

Reporting directly to the CEO, you will focus on enhancing company-wide strategic initiatives and optimizing operational effectiveness to support our rapid growth and steer the company through its next phases of expansion. Based in Toronto, this role will "wear many hats" and requires thorough problem-solving across a variety of areas within the company.

Key Responsibilities

Collaborate with the CEO and other executive leaders to define long-term strategic goals and develop clear operational plans to achieve them
Monitor the execution of strategies, evaluating performance against set goals and timelines, and adjusting strategies as needed based on operational feedback and market conditions
Work with external partners to identify unique product & growth opportunities
Collaborate with external stakeholders to identify process requirements
Develop frameworks for assessing new business opportunities in the Canadian rental market
Gather and analyze both quantitative and qualitative data to make informed operational decisions
Own communications from the CEO to internal and external stakeholders

Requirements

Experience as a founder or in a product role within a high-growth environment or consulting
Demonstrated strong problem-solving skills
Fast at execution
Entrepreneurial and proactive - looking for creative ways to make the team better and looking for new business opportunities
Flexible, adaptable, willing to get hands dirty, collaborative
Knowledge of the Canadian rental market or fintech landscape is an asset

Why Join Zenbase

If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Zenbase' success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit.

At Zenbase, you won't just be following a playbook - you'll be writing it. You'll learn through both successes and failures, with a supportive team backing you every step of the way. Join us in making renting more rewarding and accessible for Canadians and improve their financial health as a whole.

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