🌟 Ready to help reshape a $26B industry and build the future of branded merch?
commonsku is revolutionizing the promotional products industry. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow.
We’re a remote-first, community-driven team obsessed with elevating our customers, their clients, and the broader industry. Our values – Community First, Ten Steps Ahead, Fast Forward, and Delightful Work – guide us. We believe you can innovate, push forward, and do more, while also sharing a laugh, supporting your colleagues, and having a life outside of work.Â
If you’re energized by ambitious work, creative collaboration, and helping to build something great, you’ll want to keep reading.Â
🚀 About the Role: Senior AI/ML Engineer
We’re growing — and we’re hiring our first AI/ML Engineer to join our Engineering team! In this role, you’ll help us develop AI-powered features and infrastructure within the commonsku platform that improve how our customers search, analyze, and act on their data with the goal of supercharging their workflow and making their work more delightful!Â
You’ll collaborate closely with teammates across Engineering, Product, and Design, elevate the AI knowledge of the entire Engineering team, contribute to a high-trust environment, and play a direct role in shaping the future of the industry.
đź’ˇ About You
You’re not just looking for a job — you’re looking for a place to do your best work. You bring:
- A community mindset — You see customers as partners and coworkers as collaborators. You lift others up, always follow through on your commitments, and thrive in a team that does the same. (Community First)
- Momentum and ownership — You act with optimism, take initiative, and turn ideas into results. You move fast and bring others with you. (Fast Forward)
- Vision and boldness — You don’t just react — you anticipate. You think big, challenge the status quo, and push the work (and the industry) forward. (Ten Steps Ahead)
- Joy in the craft — You care deeply about what you build and how it makes people feel. You bring thoughtfulness, transparency, and a sparkling sense of humour to the table. (Delightful Work)
🛠️ What You’ll Do
Here’s what you’ll do:
- Design, implement, and ship AI features that power intelligent recommendations, predictive analytics, and agent-assisted workflows.
- Collaborate with a team that includes engineers, Product Manager and Engineering manager to build proof of concepts to validate ideas.
- Evaluate third-party AI tools, models, and platforms (e.g., OpenAI, Hugging Face, Claude) to identify the best-fit solutions for commonsku’s needs.
- Once ideas are validated, lead architecture and integration of AI systems into the platform in ways that are scalable, performant, and maintainable.
- Write clean, maintainable, well-tested code and model strong development practices.
- Mentor other engineers by sharing ML/AI expertise through pairing, feedback, and technical reviews.
- Help define best practices for ML development, testing, observability, and monitoring.
- Participate in team ceremonies, design reviews, and technical discussions with clarity and curiosity.
- Champion customer impact in technical decision-making — using data and feedback to guide prioritization and tradeoffs.
🔍 What You Bring
Some of the qualities that help you thrive in this role:
- 5+ years of professional software development experience, with at least 2+ years focused on applied AI/ML development in production systems.
- Deep experience with Python, particularly for building and deploying ML/AI-powered applications.
- Experience building solutions with modern ML platforms and techniques such as:
- Large Language Models (LLMs)
- Retrieval-Augmented Generation (RAG) pipelines
- Generative AI applications
- Experience working with cloud infrastructure and tooling for ML (e.g., AWS Bedrock, LangChain, Arize, etc.).
- Strong understanding of model evaluation, data pipelines, and API design.
- Comfort with evaluating tradeoffs between build vs. buy and balancing technical depth with product needs.
- Proven ability to mentor others and share knowledge constructively.
- Curious, collaborative, and energized by building impactful solutions that customers love.
- And familiarity with commonsku’s core technologies (PHP, React) is a plus!
đź’° Compensation & Perks
We believe in fair, transparent compensation. Starting salary for this role is $160,000–$180,000, depending on previous experience and skillset. New hires are expected to come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it’s a good fit, we will have open discussion around what’s possible.
Plus:
- Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
- Company-wide closure between December 25th and January 1st
- Health and dental benefits, including a $1,000 healthcare spending account
- RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
- Twice-yearly company wide summits (we call it HQ and you’ll love it)
- A delightful team of smart people who are good at what they do
🌎 Location
This role is open to candidates eligible to work in Canada, with the exception of Quebec (we’re not set up to operate there yet — désolé!).
We’re remote-first, but if you’re based in Toronto, even better. That’s where we were founded and where we maintain our HQ today!Â
🌱 A Bit More About Us
commonsku supports hundreds of promotional products distributors and suppliers with technology that drive efficiency, growth, and connection. Our skummunity (commonsku + community = skummunity, get it?) is powered by events, education, and shared knowledge and is core to who we are.
We’ve grown by being “for promo by promo” and now, we’re scaling our impact to elevating an entire industry. We’d love your help doing it.
🤖 A Note About AI
We use AI every day at commonsku to be faster and better. If you use AI tools to help you draft your resume or cover letter, that’s totally fine — just make sure what you submit reflects you. We want to hear your authentic voice, not ChatGPT’s.
📬 How to Apply
If this role feels like a fit, apply now at https://commonsku.com/careers!
We try our level best to review and respond to every application we receive. So, once you’ve applied, wait to hear from a member of our People team with an update. If it looks like a good fit, expect a phone interview as the first step.Â
By the way, you don’t need to meet 100% of the requirements — we value potential, learning, and diversity of thought. Tell us why you're excited, and let’s chat.
❤️ commonsku is an Equal Opportunity Employer
We’re committed to building a diverse team that reflects the skummunity we serve. We welcome applicants of all backgrounds, experiences, and identities.
