Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Sales Operations Analyst, SMB who will serve as the primary analytical partner and point of contact for SMB Sales Leaders to drive increased sales productivity and achieve SMB revenue goals. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Sales Operations Analyst, SMB your key area of responsibility will be performing advanced analysis to uncover root causes and drive efficiency within the SMB sales teams and supporting operations. This includes ensuring the continuous and equitable flow of leads and accounts, troubleshooting tools, providing insights through local reporting and SFDC dashboard updates, and managing the internal process documentation library. You will need to work closely with Sales Leaders, and cross-functional partners like Product Management (PM), Business Intelligence (BI), Revenue Operations (Rev Ops), Sales Value Team (SVT), Marketing, and Learning & Development (L&D).
To be successful in this role you will be a trusted advisor who champions thoughtful communication, and has the ability to articulate complex business problems in a meaningful and effective way to facilitate the ease of understanding key problems. In addition, the successful candidate will have advanced analytical skills to uncover root causes and solutions, strong process management capabilities to critically evaluate and optimize current processes, and the ability to build scalable solutions that incorporate strategic direction.
How you'll make an impact:
- Partner directly with Sales Leaders to assess, evaluate, and implement high-impact, scalable, and best-practice sales solutions tailored to the SMB segment.
- Perform advanced analysis to uncover root causes, increase efficiency, and drive solutions within Sales and Operations, including local reporting, SFDC updates, and evaluating Ops Case effectiveness.
- Oversee day-to-day work such as lead and account management (both manual and automated), OC review, and critical process evaluation to cut time, cost, or rep inefficiency, ensuring the continuous and equitable flow of resources to the sales teams.
- Collaborate on establishing and building best initiatives quickly, developing solutions that strategically enhance the productivity of our sales teams and aligning with Ops partners globally to ensure scalability.
- Strengthen communication across aligned sales team leadership, Analysts, MPs, and other internal business partners, fostering an inclusive environment that aligns with company values.
What you'll bring to this role:
- 3-5 years of business analysis experience working with stakeholders within a cross-functional matrix environment.
- Experience in a Sales Operations, Sales Enablement, or Operations role, preferably within a B2B SaaS or technology company.
- Proven ability to quickly learn new software and technologies in a constantly evolving tool ecosystem.
- Excellent data analysis skills with a high degree of proficiency in Microsoft Excel or Google Sheets (e.g., pivot tables, VLOOKUPs, functions).
- Exceptionally detail-oriented with strong organizational and project management skills.
- A process-driven mindset with a proven ability to identify inefficiencies and implement improvements.
- Excellent written and verbal communication skills in English and French.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.