What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Experience & Events Strategist. Could It Be You?
The Experience and Events Strategist is responsible for the end-to-end logistics, execution, and technical management of Questrade’s physical and digital event portfolio. Reporting to the Customer Relations Manager, this role translates marketing strategies into high-impact experiences—including in-person roundtables, leadership networking sessions, and digital product launches—designed to drive client acquisition and brand loyalty.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
- Run of Show (RoS) Development: Design and direct comprehensive event scripts and schedules for both physical (VIP roundtables, pop-ups) and digital environments, ensuring brand alignment and premium execution.
- End-to-End Logistics: Manage all technical and physical infrastructure, including venue procurement, catering, merchandise sourcing, and digital platform configuration (e.g., Discord, Zoom, YouTube, Slack, etc).
- Guest Journey Design: Collaborate with creative and marketing teams to map intuitive attendee workflows, optimizing every touchpoint from registration to post-event exit.
- Operational Standardization: Create and maintain "Event Blueprints"—standardized playbooks and templates—to ensure scalable, consistent delivery of high-quality events across different product lines.
- Cross-Functional Liaison: Serve as the primary project manager between Product, Marketing, and Community teams to coordinate asset delivery, stakeholder briefings, and milestone tracking.
- Vendor Management: Source and oversee third-party vendors and contractors, ensuring deliverables meet Questrade’s quality standards and budgetary requirements.
- Performance Metrics: Establish and track Key Performance Indicators (KPIs), specifically monitoring attendee feedback, customer sign-ups, and account creation data.
- Reporting & Iteration: Translate post-event data into actionable insights to refine event formats and improve the ROI of future localized and nationwide activations.
So are YOU our next Experience & Events Strategist? You are if you…
- Have Industry Experience: 4+ years of experience in Event Production, Field Marketing, or Project Management, preferably within a fast-paced corporate or agency environment.
- Have Hybrid Event Expertise: Demonstrated proficiency in managing both physical event logistics (venue sourcing, onsite coordination) and digital production (live-streaming, virtual platforms).
- Have Project Leadership Skills: Proven track record of managing complex projects with multiple internal stakeholders, ensuring deadlines are met and strategic goals are realized
- Have Operational Contingency Planning Experience: Advanced skills in developing detailed Run of Shows and comprehensive "Plan B" logistical frameworks to mitigate technical or operational risks.
- Have an Execution-Oriented Mindset: Strong ability to translate conceptual strategies into live activations with a focus on detail, quality control, and brand consistency.
- Have Platform Knowledge: Working knowledge of digital engagement tools and streaming platforms (e.g., Google Meets, Slack, YouTube, Discord, or industry equivalents).
Compensation Information:
- Base salary range: $70,000 - $110,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
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