Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an Inbound Sales Development Representative who will develop sales activity within assigned segments through inbound prospecting, synergizing with the Marketing and Events teams to pinpoint and cultivate prospect opportunities for strategic follow-up, and nurturing potential customers who have shown an interest in our solutions before handing them over to the appropriate team. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As an Inbound Sales Development Representative, your key area of responsibility will be qualifying inbound leads, making initial contact with prospects, gathering detailed customer information, nurturing leads through regular follow-up, scheduling appointments with the appropriate sales team members, and maintaining accurate CRM records. You will need to work closely with Geotab's Sales, Business Development, and Marketing teams to provide feedback on campaigns, sales strategies, and lead generation activities.
To be successful in this role you will be a customer-centric communicator with strong listening skills and excellent verbal and written communication abilities. In addition, the successful candidate will have a strong sales and technical aptitude, with the ability to manage multiple tasks simultaneously, maintain CRM accuracy, and translate technical solutions to meet customer needs.
How you'll make an impact:
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Maximize opportunities for partners and BDMs by generating leads and converting prospects into customers.
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Maintain technical knowledge of the Geotab ecosystem and act as the subject matter expert to help partners and prospects better understand the solutions available to their customer base.
- Interact with prospective customers via inbound and outbound channels, including live chat and website submissions, to engage prospects and successfully demonstrate Geotab's capabilities.
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Effectively communicate and coordinate to set appointments for Business Development team members, ensuring a smooth handover to the appropriate team.
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Maintain accurate and up-to-date records of all interactions and lead status in Geotab's CRM (Salesforce) while upholding organizational SLAs on inbound requests.
- Collaborate with Sales, BDM, and Marketing teams to provide feedback on campaigns, sales strategies, and lead generation activities.
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Strive to meet and exceed both personal and team goals in net subscriptions while building company credibility, brand value, and trust within the assigned business channel.
What you'll bring to this role:
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1-3 years of experience in technical sales; understanding of fleet management and telematics preferred, with channel sales experience or knowledge an asset.
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Post-Secondary Diploma/Degree in Business, Commerce, Engineering, Computer Science, or a related field; an equivalent combination of education and work experience may be substituted.
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Strong customer service orientation with excellent verbal and written communication skills and the ability to develop rapport with potential customers.
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Understanding of sales techniques and methods used for lead qualification, with the ability to align product pitches to partner needs and core business objectives.
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Strong aptitude for understanding technical and business requirements, with the ability to translate technical solutions to meet customer needs.
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Technical competence using software programs including Google Suite (Docs, Sheets, Slides) and CRM tools such as Salesforce.
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Highly organized with the ability to manage multiple tasks and projects simultaneously; entrepreneurial mindset with comfort working in a flat organization.
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If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.
