Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Join us and be part of something bigger.
Being a Principal Account Manager at Kainos
Being a Principal Account Manager in Kainos, you will take the lead on some of our most important client relationships – driving growth, strengthening delivery, and building long-term strategic partnerships. You will set the direction for your accounts, working with senior stakeholders to understand their priorities, solve complex challenges, and unlock opportunities for innovation and success.
You will bring together people, ideas, and strategy to shape a shared vision - and deliver results that matter.
What is in it for you? The chance to:
Make an impact. Own the strategy for key accounts and lead the way in delivering exceptional customer value, growing long-term partnerships, and ensuring delivery success.
Lead with purpose. Work closely with sector and regional leaders to align priorities, allocate resources, and deliver on strategic goals with purpose and clarity.
Drive commercial excellence. Lead end-to-end account operations - from business development and sales forecasting to risk management and commercial performance.
In this role you will:
- Develop and execute account strategies. You will set direction for your accounts, ensuring alignment with business goals and delivering measurable results.
- Foster strong client relationships. You will invest time in understanding your clients’ world - their industry, goals, and challenges - and act as a trusted advisor to senior stakeholders.
- Champion business development. You will lead pre-sales activities, bids, and contracting - ensuring new business opportunities are scoped and secured to to meet sales and revenue targets.
- Ensure operational excellence. You will oversee delivery across your accounts, managing risk, ensuring success, and maintaining quality at every stage.
- Mentor and coach others. You will support and develop teams aligned to your accounts, enabling succession planning and reinforcing a culture that reflects Kainos' values.
Your expertise:
- Strategic leadership. You have led major client engagements and successfully delivered complex programs. You are an adaptable, resilient, and solutions-focused - always seeking smarter, more innovative ways to solve problems.
- Commercial acumen. You have a strong background in business development, financial planning, and sales forecasting. You know how to grow accounts in a sustainable and strategic way.
- Relationship management. You have built trusted relationships at the highest levels, representing your brand with credibility and confidence as a true partner and advisor.
- People development. You lead by example, motivate others, and foster an inclusive, collaborative team environment. You are transparent, give and receive feedback constructively, and empower others to grow.
What to expect from the hiring process:
- A virtual interview with a Talent Advisor. This is an opportunity to discuss how your career goals and this role align.
- A virtual interview with the Hiring Manager and senior members of the team. You will share your experience, learn about day-to-day responsibilities, the company and the team.
- A technical panel interview. You will be assigned a task and given time to prepare. You will present your solutions, demonstrating how you think about and solve problems, and communicate technical decisions.
- An informal coffee chat. This is a chance for you to lead the discussion. You can ask questions about the culture, values and career development opportunities and confirm that it’s the next step for you.
Apply now
Kainos Canada recognizes that not everyone builds their skills the same way. Experience, diversity of thought, innovation, a passion for learning, and a team-focused approach can combine to form the best qualifications. If you have 70% of the qualifications we seek, please apply.
Should you require accommodation in any aspect of the selection process, please contact us at info@kainos.com and we will be happy to help.
