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3-5 years of experience in Solutions Engineering, Technical Account Management, Engineering Support, Automotive Engineering, Data Analysis, or Systems integration, with a focus on customer-facing roles.
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Technical knowledge and understanding of telematics, IoT, APIs, and related technologies.
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Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.
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Equivalent combination of education and/or work experience in related field may be substituted.
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Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations is a benefit.
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Ability to work with Agile Work Management, Ticketing and Customer Relationship Management tools like JIRA and Salesforce is an asset.
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Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions.
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Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support.
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Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences.
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A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service.
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Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands.
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Ability to utilize market trends and a desire to drive revenue growth.
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Experience with sales or business development, particularly with indirect sales channels, with the ability to identify and pursue potential opportunities.
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Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
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Ability to travel up to 20% of the time.