Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Writer who is responsible for contributing and editing external-facing technical documentation. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Technical Writer, you will produce and maintain high-quality technical product and support documents, as well as non-technical communications promoting new product and feature releases. To be successful in this role you will have excellent proofreading and editing abilities as well as excellent verbal and written communication skills.
How you'll make an impact
- Work with internal teams to obtain an in-depth understanding of Geotab products and the documentation requirements.
- Gather usability feedback from internal and external stakeholders and identify gaps in documentation and processes.
- Lead documentation publication process with key company stakeholders.
- Ensure that all product and support documents are compliant with Geotab glossary and formatting standards.
- Standardize content across documents and media.
- Ensure all product and support documents in English are clear, easy to understand, and grammatically correct.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Review and edit documents prior to release and before they are sent for translation.
What you'll bring to the role
- Excellent written skills in English.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text.
- Experience working within a technical or engineering organization/knowledge of the high-technology industry an asset.
- High accuracy and meticulous attention to detail.
- Excellent proofreading and editing abilities.
- Able to work well under pressure and respond to fast changing priorities and deadlines.
- Highly organized and able to manage multiple tasks and projects simultaneously.
- Excellent verbal and written communication skills.
- A strong team-player with the ability to engage with all levels of the organization.
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Entrepreneurial mindset and comfortable in a flat organization.
- Post-Secondary Degree/Diploma specialization in Engineering, Computer Science, English, Professional Writing, or a related field.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
