About Us
TechTO and Peerscale are at the heart of Canada's tech ecosystem, bringing together founders, operators, and investors to learn, connect, and grow. In 2025 alone, we hosted 72+ events and brought together 23,400+ attendees - creating the spaces where meaningful relationships are built and the industry moves forward. Through events, content, newsletters, and online communities, we're building the connections that power Canada's tech ecosystem.
We're looking for an Events Operations Manager to own the end-to-end planning and execution of TechTO and Peerscale events - from logistics and vendor management to on-site coordination, sponsor deliverables, and post-event follow-up. You'll be the operational backbone that ensures every event (in-person or virtual) runs flawlessly and efficiently.
This individual will focus on building clear, repeatable processes to track and evolve our goals as we help grow the Canadian tech industry ecosystem. You must be a strong team player with excellent time management skills, high attention to detail, a passion for Canada's tech and startup community, and show confidence in your abilities by taking initiative.
What You’ll Do
1. Event Logistics & Operations (45%)
- Own end-to-end event operations for 70+ annual events (TechTO monthly events, quarterly industry specific vertical events, Peerscale Quarterly Dinners, Annual Retreat and special community experiences)
- Manage venue sourcing, contracting, setup, and teardown coordination
- Coordinate vendors (catering, A/V, photography, videography, security, rentals) and lead supplier negotiations
- Build and manage event runbooks, timelines, and checklists to ensure repeatable excellence
- Oversee event budgets, track expenses, reconcile post-event, and ensure cost efficiency
- Manage event registration platforms (Luma or similar) and attendee communications
- Handle on-site event execution: registration, attendee experience, troubleshooting, and real-time problem-solving
- Monitor and help optimize our technical systems (ticketing, project management tools, CRM, communications platforms) to maximize efficiency
2. Sponsor & Partner Management (25%)
Deliverables Execution (15%):
- Work closely with community partners and sponsors to ensure we execute all contractual deliverables (booth setup, branding, speaking opportunities, VIP experiences, activation logistics)
- Serve as the main point of contact for sponsor/partner event logistics and on-site coordination
- Coordinate sponsor activation timelines and ensure all commitments are fulfilled on time and to spec
- Build and maintain strong relationships with ecosystem partners (VCs, accelerators, corporate sponsors)
Sponsor Tracking & Reporting (10%):
- Track sponsor contracts and deliverables (ensure all promised activations are completed on schedule)
- Compile and deliver post-event sponsor reports (attendee metrics, engagement data, photos/videos, ROI summaries) within agreed timelines
- Monitor sponsor satisfaction and proactively flag issues or improvement opportunities to GM
- Support sponsor invoicing process and maintain accurate sponsor records, timelines, and documentation.
3. Team & Volunteer Coordination (15%)
- Recruit, train, and manage event volunteers
- Build event day staffing plans and ensure clear role assignments
- Serve as the go-to person for event-day team coordination and communication
- Foster a positive volunteer experience to encourage ongoing participation
4. Programming & Speaker Support (10%)
- Support the TechTO team’s event programming and content curation
- Use your knowledge and passion for the tech ecosystem to help identify and invite speakers to present on our stage
- Collaborate with GM and marketing team on event themes, formats, and speaker coordination
- Assist with speaker prep and logistics (A/V needs, run-of-show)
5. Continuous Improvement & Community Feedback (5%)
- Seek out new opportunities from the community- you’re curious about how we can continuously improve our event experiences
- Collect and act on attendee feedback to refine event quality and operations
- Document lessons learned and proactively suggest process improvements
- Stay on top of event industry trends and bring fresh ideas to the team
- Maintain clear and accurate operations procedures that allow us to scale efficiently
What We’re Looking For
Experience & Skills:
- 3-5 years of event operations, production, or project management experience (preferably in tech, community, or startup environments)
- Proven track record of managing high-volume eventsin-person
- Strong vendor management and negotiation skills (you can source suppliers and get the best deal)
- Sponsor/partner coordination experience (managing deliverables, timelines, and reporting)
- Excellent organizational skills and attention to detail (you’re the person who thinks 10 steps ahead)
- Comfortable working late evenings and weekends during event periods
- Experience with event registration platforms (Luma or similar)
- Comfortable with Google Workspace, Slack, CRM tools and project management platforms
- Budget management and reconciliation experience (you don’t need to be a finance guru, but you like mental math and making sure the numbers make sense)
- Strong communication skills- you can manage stakeholders, volunteers, vendors, and sponsors with professionalism and clarity
You Thrive When:
- Things are moving fast and priorities shift on the fly
- You’re juggling 10 things at once and somehow keeping it all organized
- You’re solving problems in real time (and staying calm under pressure)
- You’re the person people turn to when something goes wrong- and you fix it
- You care about the details that make attendees, sponsors, and partners feel valued
- Change thrills you- we adapt to changing circumstances from a wide variety of stakeholders all the time
You Are:
- An opportunity seeker who takes initiative and doesn’t wait to be told what to do
- Comfortable with independent work but don’t hesitate to raise your hand and ask questions when necessary
- Passionate about the growth of the Canadian tech ecosystem and knowledgeable about the industry
- Excited by self-guided learning and building a role in a growing company
- A strong team player who values everyone’s voice and wants to grow with us
- Detail-obsessed but big-picture aware- you sweat the small stuff but never lose sight of why it matters
Bonus Points:
- Experience in the Toronto tech ecosystem
- Background in community building or membership organizations
- Experience managing large-scale events (500+ attendees)
- Familiarity with sponsor activation, partnership management, or event marketing
- Degree or diploma in Business, Event Management, Event Communications, or related program
Why Join TechTO?
We may be biased, but we’re a pretty great team. We value everyone’s voice, we care about our team’s personal and professional growth, and we want you to find your space to thrive at TechTO. We move fast and we adapt quickly. If you’re someone who is excited about taking ownership and driving our event experiences, then we want you to come along for the ride.
- Impact: You’ll be building the infrastructure for Canada’s largest tech community - your work directly shapes the ecosystem
- Growth: You’ll own a critical function and have the autonomy to build systems and processes
- Access: You’ll be in the room with Canada’s top founders, operators, and investors at every event
- Team: You’ll work with a small, passionate team that genuinely cares about this community
- Flexibility: Hybrid work model (mostly remote except for event days)
- Learning: You’ll learn new skills, experience personal growth, and develop new responsibilities as we all grow together
How to Apply
We know your time is valuable and so is ours. To help us get to know you quickly, please send the following to [megha@techto.org] with the subject line: "Events Operations Manager - [Your Name]"
What to include:
- Your resume (PDF preferred)
- Your LinkedIn profile link
- A short note (200-300 words max) answering these 3 questions (we don't need a full cover letter):
- Why are you excited about this role?
- Share one example of a complex event or project you owned - what went well, what didn't, and what you learned.
- What's your event operations superpower?
