As a Revenue Operations Manager at Readymode, you will be responsible for driving operational excellence across our revenue-generating functions. This role is instrumental in aligning our sales, marketing, and support teams to maximize revenue growth, enhance customer satisfaction, and improve operational efficiency. You will be the architect of our revenue engine, demanding high precision in data and providing radical, constructive transparency to leadership.
What You'll Do:
- Collaborate with sales, marketing and support teams to ensure seamless lead-to-revenue processes
- Work with the go-to-market team to define and document processes
- Generate actionable insights from data to drive revenue growth and customer retention
- Establish and track key revenue metrics, including pipeline health, conversion rates, CAC, LTV and retention
- Collaborate with sales and support teams to enhance customer onboarding, adoption, and retention processes
- Develop customer health scoring and feedback mechanisms to improve customer satisfaction
- Manage the end-to-end commission calculation process on a quarterly basis, including validating payouts for all OTE employees and ensuring accuracy and timeliness
- Identify bottlenecks and inefficiencies in revenue operations and implement process improvements
- Develop and maintain dashboard, forecasts, and performance reporting for executive leadership
- Drive forecasting rigour and improve revenue predictability
- Manage end-to-end revenue team operations process by standardizing and documenting procedures and workflows
- Proactively identifying and deploying AI-driven solutions
- Serve as a high-integrity partner to our go-to-market leaders, offering candid solutions-oriented feedback to resolve bottlenecks
Who You Are:
- Precision-Obsessed: You hate 'dirty data' and broken workflows more than anything.
- Direct but Kind: You provide the feedback people need to hear, not just what they want to hear, to move the business forward and champion change management.
- AI Enthusiast: You are already using AI to make your own workflows faster and are excited to do the same for our entire GTM team.
- Documentation Devotee: You believe that if a process isn't documented and accurate, it doesn't exist.
- RevOps Veteran: You've built your career in revenue operations, sales operations, or similar roles at B2B SaaS companies—and have the battle scars to prove it.
- Tech Stack Wizard: You're fluent in Salesforce, marketing automation platforms, and analytics tools, with a proven track record of deploying AI solutions that actually work.
- Communication Champion: You translate complex technical concepts into clear, actionable insights that get buy-in across teams.
- Bachelor's degree in Business or related field
What We're Looking For
- 5+ years of experience in Revenue Operations or Sales Operations within a SaaS environment
- You’re a numbers skeptic. You don't just report metrics—you interrogate them. When something looks off, you dig into whether the number is wrong, the measurement needs adjusting, or there's a deeper configuration issue
- Proven track record of scaling revenue processes in high-growth organizations
- Strong analytical mindset with expertise in data-driven decision making
- Advanced proficiency in Salesforce, SPIFF and familiarity with modern GTM tools (Gong, Qualified, Salesloft, Jira/Atlassian, Maxio)
- Experience with forecasting, pipeline management, and executive reporting
- Demonstrated success in change management and cross-functional leadership
- Exceptional project management skills and the ability to influence senior stakeholders
- Bachelor’s degree in in Business, Finance, Analytics, or a related field
- Bonus Points:
- Experience in EOS-driven organizations
- Familiarity with SQL, BI Tools or data modelling
- Experience partnering closely with Finance on planning and reporting
Why Readymode?:
- Profitable and growing: we're a bootstrapped SaaS scaleup that has built a strong business without outside funding, which means we do what's right for the company, not just what's right for the investors
- Build something that lasts: we're early enough that you'll have a real hand in shaping how the RevOps function runs
- Close partnership with leadership: you'll work directly with our leadership team and be a strategic partner to the entire GTM organization—your insights will shape decisions, not just support them.
- Clarity and structure: we run on EOS (entrepreneurial operating system), clear priorities, defined accountability, and no ambiguity about what success looks like
- Talented team: work with driven people who value execution and results
- Competitive package: strong compensation, benefits from day 1, RRSP matching, and a learning budget to keep growing
