Reconciliation Analyst (Questbank)

Questrade Financial Group • Toronto, ON, Canada • 3w ago

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation, personal, and sick days for work-life balance
Competitive compensation and benefits packages
Work-life balance in a hybrid environment with at least 3 days in office
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Reconciliation Analyst. Could It Be You?

The Reconciliation Analyst is responsible for overseeing complex reconciliations, resolving high-risk financial discrepancies, and supporting operational stability across payments and mortgage servicing activities.

This role acts as a critical escalation point for operational teams and partners closely with Finance, Technology, Treasury, and Product teams to improve processes and reduce financial risk. The Reconciliation Analyst is expected to provide expert-level guidance on accounting treatments and lead the charge in operational modernization.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Complex Reconciliation & Financial Integrity

Oversight: Review and approve daily reconciliation results across all payment rails (EFT/ACH, wires, card settlements) and loan servicing systems to ensure accuracy before final reporting.
Root Cause Investigation: Investigate complex, high-risk, or aged "breaks" and perform deep-dive analysis to determine the ultimate root cause.
Ledger Management: Ensure absolute integrity between mortgage sub-ledgers and the general ledger (GL), maintaining a clear audit trail.
Exposure Monitoring: Monitor settlement exposures and operational imbalances to proactively identify potential liquidity or financial risks.

Subject Matter Expertise & Escalation Support

Technical Escalation: Act as the final escalation point for the first-line operational teams when resolving unmatched or suspended transactions.
Accounting Guidance: Provide expert guidance on the correct accounting treatment for complex adjustments, corrections, and payouts.
Partner Coordination: Lead the coordination and resolution of systemic issues with external banking partners and payment processors.
Incident Management: Support operational incident management, including the documentation of post-mortems and the implementation of corrective actions.

Advanced Mortgage & Lending Expertise

Transaction Validation: Validate complex borrower transactions, including large prepayments, penalty assessments, and payout figures.
System Oversight: Oversee the continuous reconciliation between loan servicing platforms and the GL to prevent data drift.
Audit & Regulatory Lead: Serve as the primary technical contact for regulatory and audit inquiries, ensuring all supporting documentation is accurate and compliant.

Controls & Risk Governance

Internal Controls: Proactively identify operational risk exposures and recommend improvements to strengthen internal monitoring.
Performance Analysis: Review reconciliation KPIs and trends to identify performance gaps or emerging financial risks.

So are YOU our next Reconciliation Analyst? You are if you have…

Experience: 5+ years of progressive experience in banking operations, payments processing, or loan servicing.
Education: * Bachelor’s Degree: Required in Finance, Accounting, Business, or a related field.
College Diploma: Candidates with a diploma must demonstrate 7–8+ years of relevant experience.
Technical Mastery: Advanced Excel skills and data analysis capabilities, including a deep understanding of accounting flows and the settlement lifecycle.
Audit Readiness: Proven experience supporting complex internal/external audits or regulatory reviews.
Bilingualism (Asset): Strong professional proficiency in both English and French to support national partners and diverse communication needs.

Compensation Information:

Base salary range: $65,000 - $85,000
The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!

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