Who You Are
As International Country Lead - Canada, you will play a critical role in helping grow Justworks’ footprint internationally by supporting the International team in operationalizing and running our Canadian business. You will contribute to continuously solidifying our international capabilities and infrastructure as we grow in Canada, facilitating a greater depth of services and operational capacity that enables us to serve a larger population of employees in EOR markets.
You’ll thrive in this role if you love operating in and executing in unchartered territory, and you’re skilled at guiding decision-making with the right amount of resources and information. You have an entrepreneurial gut and a go-getter mindset, you’re highly execution and process oriented, and you have a great skill for building relationships and managing internal and external stakeholders.
Your Success Profile
What You Will Work On
- Act as the internal owner for Canada, identifying market opportunities and executing go-to-market strategies with autonomy.
- Develop and execute a localized country strategy aligned with global company goals and tailored to Canadian market needs.
- Partner cross-functionally with Sales, Product, Legal, and Ops to influence roadmap, ensure compliance, and support growth.
- Provide market expertise and competitive insights to support sales enablement and assist with high-value customer engagements.
- Drive product localization efforts, ensuring our offering fits the legal, cultural, and operational expectations of the Canadian market.
- Monitor and report on key performance metrics, trends, and challenges to the VP International Ops and executive leadership.
- Foster a culture of entrepreneurship, accountability, and continuous improvement as you build and scale the Canada business.
- Work with internal teams to build and optimize relationships with key partners and vendors in Canada including counsel, payroll, accounting/tax, immigration, and others
- Stay up-to-date with country-specific trends and best practices, and share this knowledge internally
How You Will Do Your Work
As an International Expansion Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Process Oriented - being able to follow and execute impeccable processes and meet deadlines.
- Execution Oriented - being able to move tasks forward, unlock bottlenecks and take action.
- Problem-Solving - being able to identify issues, analyze problems, and develop effective solutions to meet customer needs.
- Adaptability - being flexible and adaptable in a dynamic environment, adjusting strategies to meet changing customer requirements.
- Cross-Functional Collaboration - working collaboratively with other departments such as sales, marketing, and product development to ensure a unified customer experience.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
Qualifications
- 7-10+ years of experience in Canada in an execution-focused role in operations or expansion teams, preferably at a B2B Saas company
- Deep experience in Canadian HR, payroll and benefits experience
- Demonstrated project management skills working with multiple complex interdependent workstreams and organizing internal and external teams against tight deadlines
- Excellent interpersonal, communication, and problem-solving skills
- Experience understanding legal processes and regulations is a plus
- Specific experience in Canadian employer-of-record (EOR) and international products is a plus
- Ability to negotiate contracts with vendors and partners.
