Location: REMOTE / Montreal, Quebec
This job allows you to work remotely.
Company Overview
We’re partnering with a fast-growing deep-tech startup building intelligent workflow and validation systems for highly technical engineering environments. The company combines AI, automation, and advanced analysis techniques to help enterprise customers improve operational accuracy, reduce costly downstream issues, and accelerate complex technical workflows. The team is highly collaborative, execution-focused, and operates in a fast-moving startup environment with strong technical leadership and ambitious growth plans.
Position Overview
We’re expanding the operations team to support increasing customer and workflow volume as the company scales. In this role, you’ll work closely with technical operations and engineering teams to help process, review, and coordinate complex technical workflows through internal analysis pipelines. You’ll play an important role in maintaining operational quality, surfacing process bottlenecks, and helping improve internal tooling and workflows over time.
This role is ideal for someone who enjoys hands-on technical work, operational coordination, systems thinking, and working closely with highly technical teams.
Core Responsibility:
Execute and coordinate technical workflow processing activities while helping improve operational efficiency, quality, and scalability across the broader organization.
Key Responsibilities
- Execute hands-on technical data processing, validation, and workflow coordination tasks
- Guide projects and deliverables through operational pipelines, tracking progress and proactively identifying blockers
- Participate in peer review processes to maintain consistency, accuracy, and quality standards
- Help refine and document evolving operational procedures and best practices
- Analyze workflow efficiency, processing timelines, and operational bottlenecks to support continuous improvement
- Provide structured feedback to engineering and product teams regarding tooling friction, usability challenges, and process optimization opportunities
- Support cross-functional communication around project status, timelines, and operational priorities
- Contribute to operational reporting, metrics tracking, and internal dashboards
What Success Looks Like
- Improved operational throughput and reduced processing timelines
- Increased scalability without compromising quality standards
- Strong operational coordination and predictable delivery execution
- Reduced operational overhead for engineering teams
- Actionable feedback that improves internal tooling and workflow efficiency
- Ability to support increasing workflow volume as the company scales
Special Perks:
Additional Notes
This is a hands-on individual contributor role focused on operational execution and workflow coordination within a highly technical environment. The role is best suited for individuals who enjoy working closely with technical systems, operational processes, and collaborative engineering teams.
The company offers strong growth potential as the organization scales and operational workflows evolve. They offer a strong compensation package including meaningful equity and a competitive base salary. The team is distributed in a fully remote, highly collaborative environment.
Must Have Skills:
Required Qualifications:
- Bachelor’s degree in Engineering, Computer Science, Applied Science, or a related technical discipline (or equivalent practical experience)
- 1–3 years of experience in technical operations, quality/process workflows, technical support, or related operational environments
- Strong comfort working hands-on within technical workflows and operational systems
- Ability to learn and navigate complex technical domains quickly
Nice to Have Skills:
Desired Skills & Characteristics
Technical & Analytical Mindset:
- Strong technical communication skills
- Systems-thinking mindset with the ability to understand interconnected workflows
- Process-oriented approach with curiosity around continuous improvement
- Comfortable learning highly technical concepts and environments
Operational Excellence:
- Strong organizational and multitasking skills
- Detail-oriented with proactive issue identification
- Comfortable managing multiple concurrent workflows and priorities
- Strong problem-solving and operational coordination capabilities
Collaboration & Communication:
- Ability to work closely with both technical and non-technical stakeholders
- Comfortable operating within small, collaborative, fast-moving teams
- Clear communication around status, blockers, and timelines
