About the Role
We're looking for a Social Media & Lifecycle Marketing Manager to own our social media presence, email marketing, and brand awareness efforts. You'll be the voice of Neobanc across platforms — creating scroll-stopping content, running campaigns, and finding creative ways to put Neobanc in front of more renters. This is a hands-on role: you'll be doing the work yourself, not managing agencies. This is a dream role for someone who wants to move fast, learn, and directly impact company growth.
About Neobanc
We are a remote-first company with a tight-knit culture – we care about the success and development of every Neobancer.
Neobanc is on a mission to help millions save money on rent and bills, build credit, and achieve homeownership. We move fast – in less than 1 year since launch, we’re already processing over 8 figures per year in payments and are increasingly trusted as a Canadian brand.
We’ve seen double-digit monthly growth since launch, with best-in-class retention.
We expect you to level us up even more!
What You'll Do:
- Manage and grow our social media accounts across Reddit, Instagram, TikTok, YouTube, and Facebook
- Create short-form video content for Instagram (Reels, Stories, posts), TikTok, and YouTube Shorts
- Own email marketing — build and manage lifecycle flows, drip campaigns, and promotional sends
- Plan and execute campaigns, contests, and growth initiatives to increase brand visibility and user acquisition
- Leverage AI tools to create and deploy content at scale — using AI as a force multiplier across copy, visuals, and video
- Monitor trends and conversations in fintech, renting, and personal finance – and actively engage with online communities
- Run experiments, track performance metrics, and iterate on what's working
- Collaborate with the team to align marketing efforts with product launches and company goals
What We're Looking For:
- You have 2+ years of experience working in social media and email marketing
- Experience managing social media accounts for a company or brand with a focus on video, and running contests and campaigns
- AI-fluent — you actively use AI tools to produce and scale content, and you're always experimenting with what's new
- Hands-on doer — you dig in, do the work, and get stuff done without relying on outside agencies
- Creative thinker who can come up with campaign ideas that cut through the noise
- Strong content creation skills — you're comfortable in front of and behind the camera
- Familiarity with short-form video (TikTok, Reels) and what performs well
- Highly organized and detail-oriented — nothing slips through the cracks
- Native English speaker with a strong command of written and spoken English
- Canadian — you understand the culture, the market, and the value Canadians place on savings
- Self-starter who can own projects end-to-end with minimal hand-holding
- Bonus: Experience using customer.io, basic HTML/CSS skills
- Bonus: interest in fintech, credit building, or personal finance
We offer:
- Great compensation: We pay a competitive base salary and provide an above-market stock option grant – making you an owner
- Impact: You’ll be hands-on building the business, positively impacting people’s lives – and our bottom line
- A remote, inclusive and caring work environment
- Supercharged bonus cashback from Neobanc on rent, bills & mortgages
